Section 1
Introduction & Scope of Policy
Welcome to 4777 Pet. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform. 4777 Pet is a trusted online betting and gaming platform for users in Bangladesh, and we consider respecting every user's privacy a fundamental responsibility.
This privacy policy applies to the 4777 Pet website, mobile app, and all related services. By using our platform, you agree to the terms of this policy. If you do not agree, please refrain from using our services.
Our core commitments: We never sell your personal data to third parties. Your data is used solely to provide you with a better experience.
This policy is drafted in accordance with Bangladesh's Digital Security Act and international data protection best practices. We review this policy regularly and update it as needed. If any significant changes are made, you will be notified by email or via an in-platform notification.
Section 2
What Information We Collect
4777 Pet only collects the information necessary to provide you with the best possible service. No unnecessary data is collected. See the list below for what types of information we collect and why:
| Data Type |
Example |
Reason for Collection |
| Identity Information |
Name, date of birth, NID/passport number |
KYC Verification & Age Confirmation |
| Contact Information |
Email, mobile number, address |
Account communications & security alerts |
| Financial Information |
BKash/Nagad number, bank account |
Deposit & Withdrawal Processing |
| Transaction Information |
Betting history, win/loss records |
Account Management & Dispute Resolution |
| Device Information |
IP address, browser, operating system |
Security Monitoring & Fraud Prevention |
| Usage Information |
Page visits, session duration, click patterns |
Service Improvement & User Experience |
We never collect sensitive information such as religious beliefs, political opinions, or health data. Your financial card details (full card number or CVV) are never stored on our servers — they are processed directly by the payment gateway.
Section 3
Purpose of Data Use
4777 Pet uses collected data for specific, legitimate purposes only. We never misuse your data or use it for any purpose beyond what was intended without your consent. The main reasons we use your data are outlined below:
- Account management: Your information is used for registration, login, password reset, and account verification.
- Payment processing: Financial information is used to process deposits and withdrawals.
- Fraud Prevention: Device and login information is analyzed to detect suspicious activity and keep your account secure.
- Customer Support: Your contact information is used to resolve your complaints and answer your queries.
- Personalized experience: We analyze your preferences and usage patterns to show you relevant offers and content.
- Legal compliance: Certain data is retained and, where required, disclosed to the relevant authorities in accordance with the laws of Bangladesh.
- Promotional communications: With your consent, we may send you emails or SMS about offers and updates. You can unsubscribe at any time.
We may use automated decision-making. If an automated decision affects your account, you have the right to request a manual review.
Section 4
Data Sharing & Disclosure Policy
4777 Pet does not sell your personal data to third parties. However, in limited circumstances, data may be shared with specific parties:
- Payment provider: Only the minimum data required is shared with payment processors such as bKash, Nagad, and Rocket.
- KYC verification service: Identity documents may be verified with authorized third parties for the purpose of identity confirmation.
- Law enforcement agencies: We will provide necessary information if required by a legal order from a Bangladeshi court or government authority.
- Anti-Money Laundering: Certain financial information may be shared with relevant authorities to comply with AML regulations.
- Cloud & IT services: Our technology service providers are granted limited access for data hosting and processing purposes, and are bound by strict confidentiality agreements.
Outside of the cases listed above, your information is never shared without your explicit consent. All our third-party partners are bound by confidentiality agreements and are required to uphold our privacy standards.
Section 5
Cookies & Tracking Technologies Policy
4777 Pet uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help enhance your experience. We use the following types of cookies:
- Essential cookies: These are required to maintain login sessions, store security tokens, and keep the platform functioning properly. Disabling them may cause the site to not work as intended.
- Performance cookies: Page load times, error logs, and usage statistics are collected to help improve site performance.
- Preference Cookies: Used to remember your language preference, account settings, and personal preferences.
- Analytics cookies: Used to analyze user behavior and improve service quality. You have the option to disable these cookies.
You can manage or delete cookies through your browser settings. However, disabling essential cookies may prevent login and payment features from working properly.
Section 6
Technical Measures for Data Security
4777 Pet follows the highest industry standards to protect your personal data. Below is a detailed overview of our technical security measures:
- All data transmissions are secured with SSL/TLS 256-bit encryption.
- Passwords are hashed using the bcrypt algorithm — they cannot be read by anyone in plain text.
- You have the option to enable Two-Factor Authentication (2FA) on your account.
- Server firewall and DDoS protection are active.
- Databases are kept in isolated, secure environments with no direct internet access.
- Regular data backups are performed, and a disaster recovery plan is in place.
- Staff access to data is role-based (role-based access control) — no one can view data beyond what their role requires.
Please note, however, that no method of transmission over the internet is 100% secure. You also have a role to play in keeping your account safe — use a strong password and never share it with anyone.
Section 7
Your Privacy Rights
As a 4777 Pet user, you have important rights over your personal data. We respect these rights and are ready to assist with any request you make:
Right to Know
You can find out exactly what information we hold about you.
Right to Rectification
You may request the correction of any inaccurate or incomplete information.
Right to Deletion
You may request that your data be deleted under certain circumstances.
Right to Object
You may object to the use of your data for specific purposes.
Right to Portability
You may request a download of your personal data.
Right to Restrict Processing
You can request that we restrict the processing of your data in certain circumstances.
To exercise any of these rights, email us at support@4777pet.app. We will respond to your request within 30 days. In cases where legal obligations require us to retain certain data, we will explain the reasons.
Section 8
Protection of Minors' Data
4777 Pet is strictly for users aged 18 and above. We do not knowingly collect personal data from anyone under 18. Age is verified at registration and confirmed through the KYC process.
If we become aware that personal data from a minor has been collected inadvertently, the account will be closed immediately and the data will be deleted. Parents or guardians with concerns should contact us at support@4777pet.app.
Section 9
Privacy FAQ
No, 4777 Pet never sells your personal information to third parties. We only share limited data with specific partners where necessary to deliver our services, and those partners are bound by strict confidentiality agreements.
Even after account closure, certain data may be retained for up to 5 years due to legal obligations. However, marketing communications will stop immediately. All data is securely deleted after 5 years.
Your data is protected through SSL 256-bit encryption, password hashing, firewall protection, role-based access controls, and regular security audits. Our servers operate in an environment isolated from the public internet.
Click the "Unsubscribe" link at the bottom of any promotional email, or send a request to support@4777pet.app. You will be removed from the mailing list within 48 hours. Please note that essential account messages — such as transaction confirmations and security alerts — cannot be turned off.
In the event of a security breach, affected users will be notified via their registered email within 72 hours. The notification will include a description of the incident, the type of data affected, and the steps you should take.
When using a VPN, the VPN server's IP address will be recorded instead of your actual IP. Your account details, transactions, and usage data are still collected as normal. In some cases, VPN use may cause issues during account verification.